If you’re thinking of implementing AI, you need to think ahead.
Especially if you are utilising it to provide your customers with advice and recommendations.
The EU’s move to enshrining a new consumer right in law, ‘the right to explanation’, is set to impose greater responsibilities to justify AI recommendations and a framework to challenge them.
And, in turn, pose a major issue for many existing AI systems, which suffer from the black box problem of machine learning.
Fortunately Ditto’s different. Explaining why, how and when – and all in plain English – is in our DNA. Because we automate domains via self-accounting decisioning modules, you’ll always know what the answer is and where it came from. No matter how complex things get.